Process & Pricing

Our Process

NOTE: CURRENTLY, OUR PRIMARY SERVICE AREAS ARE IN THESE ZIP CODES: 55405 (E. of Lake/Isles and S. of Franklin), 55408, 55409, 55410, 55416 (E. of Highway 100 and S. of Minnetonka Blvd.), AND 55419 (W. of Highway 35).

 
If you choose Divine Feline to care for your pets, we will set up a meet-and-greet before our first official pet visit. At this time, we will:

• Meet you and your cat(s)

• Learn about the routine you have for your little darling(s)

• Get a set of keys or entry code

• Confirm visit dates

• Answer any questions you might have about our services

At this introductory meeting, we would also like a deposit on the total invoice if it’s more than a couple of days, or agreement that you will leave full payment for us upon your departure or make full payment upon your return (by check, cash or Venmo). If you leave a deposit, full payment would be due upon your return.

We would also like a text/phone number or email address where we can reach you if we have any questions, and where we can send you an initial text or email update about your pet after the first visit and a picture or two later on.   : )

When you return, please notify us as soon as possible by email or text. We just want to make sure your furry feline didn’t miss a meal due to a flight delay or something. If we have your keys, you may let us keep your keys for future visits or you can pick them up from us. (After the first visit, we will not do key pick-ups and drop-offs.) If you live in an apartment building with a concierge, we can pick up and drop off keys there on our first and last visits as long as there is always a concierge on duty.

 

Services & Rates

Standard 30-Minute Cat Visit   |   $27/visit

Includes feeding, watering, treats, scooping litter box, playing, snuggling, brushing, meds, etc. We will also bring in mail, open/close shades and windows, alternate lights, etc. We will always leave a sign-in sheet showing the date and time of our visits and any notes of interest. We are able to do up to two 30-minute visits a day.

 

Extra Time   |   Please ask

We offer incremental blocks of visiting time at $1 per extra minute (e.g. $10 for 10 minutes more), if you would like us to stay a while longer. We can stay up to 1 hour, one time a day.

 

Stay-in-Home Visits   |   Please ask

Under certain circumstances, stay-in-home (e.g., overnight) cat care may be available. Please ask.

 

Holidays  

Some companies charge a surcharge for visits on holidays. We do not. However, we would like to note that we may only be able to do once-daily visits on Thanksgiving Day, December 24, December 25 and July 4. And on those days, visits may not always be 30 minutes long, depending on our schedule. PLEASE REMEMBER WE BOOK UP VERY EARLY ON THESE MAJOR HOLIDAYS.

 

Plant Watering   |   No Charge Indoors

We will water indoor houseplants at no extra charge as well as a few outdoor container plants of if water is left nearby. We are not able to do large-scale watering of extensive gardens.

 

Small/Other Pets   |   Price Varies by Pet

Divine Feline is primarily a cat-care service. However, we will also take care of other small pets including fish, hamsters, gerbils, etc., after consulting with you on their exact care needs. We may also be able to do an occasional dog walk. Please ask us. Rates will be determined at that time.

 

Cancellation Fees  

Divine Feline does not believe in nit-picking on pricing for services, imposing holiday surcharges, or other such administrivia. But we do believe that if you book us for more than 2 days over a holiday period — and especially if you’re booking us for up to a week or more — and then cancel close to that time for any reason other than a real health issue, we have a right to impose a cancellation fee because we have no doubt turned down other business to keep your spot open. So please think carefully before you book holiday visits with us, and also if you feel the need to cancel. Thank you.